GXS Bank

Terms and conditions governing GXS FlexiLoan Dreams Come True Campaign (“Campaign”)

By participating in any of the following Promotion(s) under this Campaign, you agree to the following terms and conditions, as may be amended by the Bank from time to time (“Terms”). Unless otherwise stated, all capitalised terms used in this Promotion shall have the meanings set forth in the GXS FlexiLoan Terms and Conditions or as otherwise defined elsewhere in these Terms.

1. GXS FlexiLoan Dreams Come True Campaign

This Campaign consists of the following two (2) Promotions and is available from 3 April 2024 to 30 June 2024 (both dates inclusive) or such date(s) as may be determined and notified by GXS Bank Pte. Ltd. (“GXS” or “Bank”) in its sole and absolute discretion (“Promotion Period”):

  1. GXS FlexiLoan Dreams Come True Lucky Draw (“Lucky Draw”); and 
  2. GXS FlexiLoan Welcome Gift Promotion (“Welcome Promotion”)

(each, a “Promotion”).

2. GXS FlexiLoan Dreams Come True Lucky Draw

2.1. Eligibility

  1. Subject to Clause 2.1(b) below, you are eligible to participate in the Lucky Draw organised and conducted by the Bank if:
    i. you are an existing holder of a GXS FlexiLoan account or you have applied for a GXS FlexiLoan during the Promotion Period through GXS channels made available and accepted by the Bank and the Bank has approved your GXS FlexiLoan application during the Promotion Period;
    ii. your GXS FlexiLoan account remains active and in good standing with the Bank at all material times, including during the Promotion Period (as the case may be) and until such time the winner(s) of the Lucky Draw is determined and the Prize thereunder is fulfilled; and
    iii. you have performed a drawdown of a single loan of at least S$3,000 during the Promotion Period, and such loan has a loan tenure of not less than 6 months

    (a “Lucky Draw Eligible Participant”).
  2. You will not be a Lucky Draw Eligible Participant if:
    i. you prepay more than 50% of your loan on or before 17 July 2024;
    ii. any condition in Clause 2.1(a) has not been complied with;
    iii. any information which you have provided to the Bank during the GXS FlexiLoan application process has materially changed prior to drawdown of the loan; or
    iv. at any time during the Promotion Period or prior to the Draw Date (as defined below):
           (A) your GXS FlexiLoan account with the Bank is closed, suspended, cancelled or terminated (whether voluntarily or involuntarily); or
           (B) you’ve breached any of the Terms of this Promotion or the GXS FlexiLoan Terms and Conditions.

2.2. Lucky Draw

  1. There will be a total of three (3) monthly draws in the Lucky Draw and Lucky Draw Eligible Participants stand a chance to win prizes across 3 prize categories:
  1. Each Monthly Draw will be conducted on the Draw Date between 10am to 6pm (Singapore time) at the GXS office located at 3 Media Close, #09-00, Singapore 138498 (or such other date, time or location as the Bank may determine at its sole and absolute discretion without prior notice). The Lucky Draw will be witnessed by an external auditor or other scrutineer appointed by the Bank at its sole and absolute discretion.
  2. Upon fulfillment of the eligibility requirements of the Lucky Draw and the Terms, the Lucky Draw Eligible Participant’s name will be automatically submitted to the Draw pool. If you do not wish to participate in the Draw, please inform the Bank by calling (+65) 3105 2055 by the respective Draw Cut-off Dates.
  3. Each Lucky Draw Eligible Participant will be awarded only one (1) chance in the Lucky Draw. Drawing down on more loans during the Promotion Period will not result in additional chances in the Lucky Draw. Your lucky draw chance will be carried forward to the subsequent Monthly Draw if you do not win a prize in the preceding Monthly Draw.
  4. The winners will be drawn at random from the pool of Lucky Draw Eligible Participants during each Monthly Draw (“Winners”) by the Bank using such methods and in such manner (which may be manual or computerised) as the Bank may determine in its sole discretion. Each Winner is limited to only one (1) Prize. This means selecting the same Lucky Draw Eligible Participant more than once as a Winner (whether in the same or different Monthly Draw) is not allowed.
  5. The Bank reserves the right to draw alternative or reserve winners to replace any Winner who is or may be subsequently found to be ineligible or disqualified from the Lucky Draw.
  6. If a Winner is subsequently discovered to not be a Lucky Draw Eligible Participant or not be eligible or qualified to receive or claim a Prize (which eligibility or qualification shall be determined at the Bank’s sole discretion), the Bank reserves the right to forfeit the Prize, reclaim the Prize or charge you the full value of the Prize, without prior notice to you.
  7. The Winners will be notified by email to their last known GXS-registered email address based on GXS’ records and/or through push notifications in the GXS app within seven (7) days from the relevant Draw Date. Winners may also be contacted by telephone using the last-known contact number based on GXS’ records. Only the Winners will be notified of the results of the Lucky Draw. The details (full name and partially masked NRIC) of the Winners will also be announced on GXS’ website at www.gxs.com.sg/flexiloan.

2.3 Prizes

Lucky Draw Eligible Participants will stand a chance to win the prizes as described in the table set out in Clause 2.2(a), subject to the Terms (each a “Prize” and together the “Prizes”). 

  1. Lucky Draw Eligible Participants will stand a chance to win the prizes as described in the table set out in Clause 2.2(a), subject to the Terms (each a “Prize” and together the “Prizes”). 
  2. Winners will receive the Prizes or be provided with information on how to claim or redeem the Prizes by 31 July 2024 or such other date(s) as may be determined and notified by the Bank in its sole and absolute discretion. Winners will be notified by email to their last known GXS-registered email address based on GXS’ records and/or through push notifications in the GXS app and may also be contacted by telephone using the last-known contact number based on GXS’ records.
  3. Prize Category - Travel: Prizes in this category will be in the form of cash vouchers from EU Holidays. 
  4. Prize Category - Home: Prizes in this category will be in the following form:
    (i) April and May Lucky Draw: vouchers from Commune and one (1) free Commune home-styling consultation
    (ii) June Lucky Draw: vouchers from Singtel Online Shop
  5. Prize Category - Tech: Prizes in this category will be in the form of (i) a promotion code from Singtel to redeem an iPhone 15 (128GB in black only) and (ii) credits worth S$1,500 that will be put towards a Winner’s Singtel mobile postpaid bill for one year. If the Singtel mobile postpaid bill credits are not used up within the applicable time period, GXS and/or the supplier reserves the right to clawback such unused credit. In order to claim the Singtel postpaid bill prize, Winners are responsible for ensuring that they are a Singtel mobile postpaid customer by 16 August 2024
  6. Any unclaimed Prize will be forfeited without any liability on the Bank. 
3. Personal Data Consent

Any Lucky Draw Eligible Participant who does not withdraw his or her participation in the Lucky Draw in accordance with Clause 2.2(c), and in addition to any consent already provided to the Bank and any right of the Bank under applicable laws, consents to the Bank (and any other necessary third party) collecting, using and/or disclosing your information (including your personal data) for purposes relating to your participation in the Lucky Draw, including:

i. to notify you of the Lucky Draw results and for the announcement of the Winners on the GXS website/social media page/app, newspaper and/or such other channels as the Bank may determine in its sole discretion;

ii. with respect to the claiming, redemption or collection of the Prize; and/or

iii. to contact you for any publicity in connection with the Lucky Draw, including without limitation, for any request to take photographs and/or videos of you or for a quote or interview with respect to the Lucky Draw.

4. GXS FlexiLoan Welcome Promotion

4.1. Eligibility

  1. Subject to Clause 4.1(b) below, you are eligible to participate in the Welcome Promotion organised and conducted by the Bank if:
    i. you have applied for a GXS FlexiLoan during the Promotion Period through GXS channels made available and accepted by the Bank and the Bank has approved your GXS FlexiLoan application during the Promotion Period;
    ii. your GXS FlexiLoan account remains active and in good standing with the Bank at all material times, including during the Promotion Period (as the case may be) and until such time the Reward thereunder is fulfilled; and
    iii. you have performed a drawdown of a single loan of at least S$3,000 during the Promotion Period, and such loan has a loan tenure of not less than 6 months

        (a “Welcome Promotion Eligible Participant”).

  1. You will not be a Welcome Promotion Eligible Participant if:
    i. you are an existing holder of a GXS FlexiLoan account or have opened and held a GXS FlexiLoan account at any time prior to the Promotion Period
    ii. you prepay more than 50% of your loan on or before 17 July 2024;
    iii. any condition in Clause 4.1(a) has not been complied with;
    iv. any information which you have provided to the Bank during the GXS FlexiLoan application process has materially changed prior to drawdown of the loan; or
    v. at any time during the Promotion Period or prior to fulfillment of the Reward (as defined below):
           (A) your GXS FlexiLoan account with the Bank is closed, suspended, cancelled or terminated (whether voluntarily or involuntarily); or
           (B) you’ve breached any of the Terms of this Promotion or the GXS FlexiLoan Terms and Conditions.

4.2. Reward

  1. Under this Welcome Promotion, a Welcome Promotion Eligible Participant is eligible to receive a S$50 Grab voucher (“Reward”) subject to the Terms of this Campaign.
  2. The Reward is awarded on a first-come-first-served basis and is limited to the first 1,000 Welcome Promotion Eligible Participants in each of April, May and June who have successfully complied with the terms and conditions of this GXS FlexiLoan Welcome Promotion (and any other applicable Terms of this Campaign) (“Welcome Reward Successful Participant”), provided such customer has provided the Bank with full and accurate details and/or particulars. For example:
  1. Each Welcome Reward Successful Participant is entitled to only one (1) Reward.
5. General Prize and Reward Terms and Conditions
  • This Clause 5 applies to the Promotions, the Reward and the Prize under this Campaign.
  • Following the end of the Promotion Period, and/or upon such time that the relevant Terms of each Promotion has been fulfilled, the Bank will provide the Winners and the Welcome Reward Successful Participants with details to claim the Prize and redeem and/or use the Reward respectively, and such terms and conditions accompanying the claiming, redemption and/or use of the Prize and/or Reward from the supplier of the Prize or the Reward, as the case may be. Only the Winners and the Welcome Reward Successful Participants will be notified.
  • The Welcome Reward Successful Participants and Winners shall accept their respective Rewards and Prizes as it is and subject to any terms and conditions that may be imposed by the supplier of the Reward or Prize, as applicable.
  • The Welcome Reward Successful Participants and Winners shall comply with such terms and conditions with respect to the redemption, claiming and/or use of the Rewards and/or Prizes, as stipulated by the supplier of the Reward or Prize or these Terms.
  • The Rewards are available on a first-come first-served basis and may be limited in quantity and the Bank makes no guarantee on the availability of a Reward.
  • The Rewards and Prizes shall not be transferable, sold and/or exchangeable for cash, credit or any other items in part or in whole.
  • The Bank shall not be liable to replace and/or compensate any Welcome Reward Successful Participant and/or Winner for any Reward and/or Prize that has been lost, expired and/or otherwise not claimed, redeemed, collected or used in accordance with the terms and conditions (including these Terms).
  • The Bank reserves the right to claw back the value of any Reward or Prize if it determines, at its sole and absolute discretion, that a customer has not fulfilled the terms of the applicable Promotion, Lucky Draw or this Campaign (including any early repayment of the loan) and/or otherwise any misrepresentation, misconduct, fraud, and/or unfair or illegal conduct has been exhibited on the part of the customer at any time.
  • The Bank is not the supplier of the Rewards or the Prize, and is not obliged to assist or otherwise act on behalf of the customer to communicate with the supplier of the Rewards or Prize for any reason, including but not limited to, the pursuit of any recourse against the supplier.
  • The Bank makes no representation or warranty as to the quality or fitness for purpose, whether express or implied, of the Rewards or the Prize.
  • The Bank shall not be responsible or liable for any injuries, loss, claim or damage suffered or incurred in connection with Prize or the Rewards, including in connection with the claiming, redemption or use of any Prize or Reward at any time.
  • The Bank may substitute the Reward or the Prize with any item of equivalent value or similar value at its sole discretion without prior notice or reason and without being liable to any person.
6. General Terms and Conditions
  • Each Promotion set out in this Campaign is not valid with other offers or promotions unless otherwise stated. A customer may participate in one (1) or more Promotions under this Campaign. For the avoidance of doubt, all Lucky Draw Eligible Participants or Welcome Promotion Eligible Participants may also participate in all other GXS FlexiLoan campaigns running during the Promotion Period if they have complied with the applicable terms and conditions thereunder, unless otherwise stated.
  • The Bank may add to, amend, modify or vary any or all of these Terms at any time without notice or liability to any person.
  • The Bank’s records and decisions on all matters relating to any Promotion (including but not limited to the eligibility of any person to participate in any Promotion and the awarding of any cashback, prize, voucher or item or determination of any winner) shall be final, conclusive and binding on all customers. We are not obliged to entertain any correspondence.
  • In the event of any inconsistency between these Terms and any brochure, marketing or promotional material relating to this Campaign, these Terms shall prevail.
  • The Bank, employees and/or independent contractors shall not be liable for any loss, liability, expense, damage and/or injury whatsoever or howsoever incurred or sustained by any person by reason of, arising from or in connection with this Campaign including the redemption, claiming, crediting or use of any Reward or Prize, good, service, product or facility of any merchant (if applicable), the participation in any Promotion under this Campaign, or for any other reason.
  • The Bank shall not be liable or responsible for any late or lost submissions, for any undelivered, incorrectly delivered, corrupted, lost or late communications, transfer or crediting of funds, transmission or transaction, howsoever caused.
  • The Bank is not responsible for any failure or delay in the transmission of any transaction by any party, including acquiring merchants, merchant establishments or any telecommunication provider.
  • These Terms shall be governed by and interpreted in accordance with Singapore law, and you agree to submit to the exclusive jurisdiction of the Singapore courts.
  • A third party who is not a party to these Terms shall have no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce or enjoy the benefit of any provision of these Terms.
  • These Terms shall apply in conjunction with the GXS FlexiLoan Terms and Conditions and any other relevant terms as may be updated and/or notified by the Bank from time to time.
  • The Bank reserves the right, at its sole and absolute discretion, to suspend, discontinue, extend and/or otherwise terminate the Promotion at any time without notice. The Bank shall not be liable for any damages, losses, claims or expenses arising from the suspension, discontinuance, extension and/or termination of any Promotion.
  • All information is accurate at the time of publication.



3 April 2024


GXS Bank Pte. Ltd. (202005626H)