GXS Rewards Boost Terms and Conditions

Terms and conditions governing Rewards Boost Campaign (“Promotion”)

By participating in the Promotion with GXS Bank Pte. Ltd. ("GXS" or "Bank"), you agree to the following terms and conditions (“Terms”):

A. Promotion

1. Promotion Period:

The Promotion is available from 19 July 2023 to 31 August 2023 (both dates inclusive) or such date(s) as may be determined and notified by GXS Bank Pte. Ltd. (“GXS” or “Bank”) in its sole and absolute discretion (“Promotion Period”).

2. Eligibility:
  1. The Promotion is available to you if:

  (i) you maintain a GXS Savings Account during the Promotion Period;

  (ii) your GXS Savings Account is linked as a payment method on your Grab app and/or Singtel Dash app; and

  (iii) your GXS Savings Account is active and in good standing with the Bank until the point(s) of fulfilment of Rewards Points (as defined below) for this Promotion,

(“Eligible Customer”).

  1. You will not be eligible to participate in this Promotion for any new GXS Savings Account you successfully open, if you held and closed a GXS Savings Account previously.
3. Promotion and how to participate:
  1. Under this Promotion, GrabRewards points and/or Dash Reward points (collectively, “Rewards Points”) will be awarded to Eligible Customers who successfully fulfil the requirements of the Promotion (“Successful Customers”).
  2. To be a Successful Customer in each Qualifying Period within the Promotion Period, an Eligible Customer must, throughout each Qualifying Period:  
    (i) maintain a minimum monthly average balance in the Main Account of your GXS Savings Account of S$500; and
    (ii) fulfil the Eligible Transaction requirements on the Grab app and/or Singtel Dash app.
  3. The Eligible Transaction requirements on the Grab app and/or Singtel Dash app per Qualifying Period are as follows:

d. GrabRewards points will be credited to Successful Customers within 15 working days after the end of the applicable Qualifying Period in which the requirements of the Promotion are fulfilled, in the following manner, in the following manner:

(i) GrabRewards points will be fulfilled and credited by Grab, directly into the Grab account which the Eligible Customer has linked to their GXS Savings Account, subject to the applicable terms and conditions of Grab; and

(ii) only if GrabRewards points are being awarded by Grab in accordance with the applicable terms and   conditions and/or discretion of Grab for such a transaction, notwithstanding that a payment is an Eligible Transaction under these Terms.
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e. Dash Reward points will be credited to Successful Customers within 15 working days after the end of the applicable Qualifying Period in which the requirements of the Promotion are fulfilled, in the following manner:

(i) Dash Reward points will be fulfilled and credited by Singtel, directly into the Dash account which the Eligible Customer has linked to their GXS Savings Account, subject to the applicable terms and conditions of Singtel; and

(ii) only if Dash Reward points are being awarded by Singtel in accordance with the applicable terms and conditions and/or discretion of Singtel for such a transaction, notwithstanding that a payment is an Eligible Transaction under these Terms.

B. Definitions

  1. "Dash Eligible Transaction" means a payment made for selected transactions and/or merchants (as determined by Singtel) with the Dash app using funds from your linked GXS Savings Account, or any other transaction types that the Bank may specify from time to time.
  2. “Dash Reward points” means Dash Reward points fulfilled and credited by Singtel, directly into the Dash account which you have linked to your GXS Savings Account, subject to the applicable terms and conditions of Singtel.
  3. “GXS Savings Account” means the GXS Savings Account, for which more information and terms and conditions can be found at https://www.gxs.com.sg/save.
  4. “Grab” means GPay Network (S) Pte. Ltd.
  5. “Grab Eligible Transaction” means a payment made for Grab Transport, Food, Mart and Express within the Grab app using your linked GXS Savings Account as a funding source, or any other transaction types that the Bank may specify from time to time to time.
  6. “GrabRewards points” means GrabRewards points fulfilled and credited by Grab, directly into the Grab account which you have linked to your GXS Savings Account, subject to the applicable terms and conditions of Grab.
  7. “Average balance” means the summation of each day end balance for each Qualifying Period divided by the number of calendar days for that Qualifying Period. The average day end balance for each Qualifying Period shall be calculated based on the total number of days in the Qualifying Period respectively.
  8. “Qualifying Period” means the Promotion Period, both dates inclusive, from 19 July 2023 to 31 August 2023.
  9. “Singtel” or “Singtel Dash” means SingCash Pte. Ltd. “Dash Eligible Transaction” means a payment made for selected transactions and/or merchants (as determined by Singtel) with the Dash app using funds from your linked GXS Savings Account, or any other transaction types that the Bank may specify from time to time to time.

C. Additional Terms for Rewards Points

1. Rewards Points are issued on a first-come-first served basis and are while stocks last.

2. Limited to one (1) award of GrabRewards points and one (1) award of Dash Reward points per Successful Customer per Qualifying Period.

3. Rewards Points shall be redeemed in accordance with the terms and conditions of Grab and Singtel. By   using the Rewards Points, the Eligible Customer agrees to the terms and conditions of the relevant merchant issuing the Rewards Points.

4. The Bank is not the supplier of the Rewards Points, voucher(s), good(s) and service(s) and makes no   representation or warranty as to the quality, merchantability and/or fitness of purpose of the Rewards Points, voucher(s), good(s) and service(s) provided by any merchant or service provider. The Bank assumes no liability or responsibility for the acts or defaults of the merchants or for any non-delivery, non-performance or defects in the Rewards Points, voucher(s), good(s) and/or service(s).

5. The Bank is not an agent of the merchants. Any issues or disputes relating to Grab, such as GrabPay and GrabRewards points (including the fulfilment or crediting of GrabRewards points and/or goods and/or   services redeemed), should be resolved directly with Grab. Issues relating to the Grab app, including maintenance and support issues, malfunctions, or claims relating to the Grab app, should be resolved   directly with Grab. Any issues or disputes relating to Singtel Dash, such as Dash Wallet Account and Dash  Rewards (including the fulfilment or crediting of Dash Reward points and/or goods and/or services redeemed), should be resolved directly with Singtel. Issues relating to the Dash app, including maintenance and support issues, malfunctions, or claims relating to the Dash app, should be resolved directly with Singtel.

6. The Bank reserves the right to replace, exchange, vary or substitute the Rewards Points with an item(s) of equivalent value at its sole discretion without prior notice or reason and without liability to any persons.

7. If the Bank at any time determines at its sole and absolute discretion that any of the requirements of the Promotion were not met or complied with, the Bank reserves the right to recover the equivalent value of the GrabRewards points and/or Dash Reward points (as the case may be) awarded by deduction from your GXS Savings Account or any account you maintain with us.

8. The Bank reserves the right to replace, exchange, vary or substitute the Reward Points (or any part(s)  thereof) with an item(s) of equivalent value at its sole discretion without prior notice or reason and without liability to any persons.

9. The Bank is not an agent of Grab or Singtel Dash. The Bank holds a banking licence and is regulated by the Monetary Authority of Singapore. The Bank is a separate entity from Grab Holdings, Singtel and their entities. The Bank is the provider of the GXS Savings Account.

10. Terms and conditions of Grab and Singtel Dash, as determined by them from time to time, shall apply. The Bank’s terms and conditions are separate from the terms and conditions ofGrab and Singtel Dash. The Bank is not responsible for the terms and conditions, or any changes to the terms and conditions, of Grab or Singtel Dash.

D. General

1. This Promotion is not valid with other offers or promotions unless otherwise stated.

2. The Bank may add to, amend, modify or vary any or all of these Terms at any time without notice or liability to any person.

3. The Bank’s records and decisions on all matters relating to the Promotion (including but not limited to the eligibility of any person to participate in the Promotion and the awarding of any Rewards Points, cashback, voucher or item) shall be final, conclusive and binding on all customers. We are not obliged to entertain any correspondence.

4. In the event of any inconsistency between these Terms and any brochure, marketing or promotional material relating to the Promotion, these Terms shall prevail.

5. The Bank, employees and/or independent contractors shall not be liable for any loss, liability, expense, damage and/or injury whatsoever or howsoever incurred or sustained by any person by reason of, arising from or in connection with the Promotion including the redemption or use of any good, service, product or facility of any merchant (if applicable) or for any other reason.

6. The Bank is not responsible for any failure or delay in the transmission of any transaction by any party, including acquiring merchants, merchant establishments or any telecommunication provider.

7. These Terms shall be governed by and interpreted in accordance with Singapore law, and you agree to submit to the exclusive jurisdiction of the Singapore courts.

8. A third party who is not a party to these Terms shall have no rights under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce or enjoy the benefit of any provision of these Terms.

9. These Terms shall apply in conjunction with the Deposit Account Terms, Ecosystem Terms - Grab and Ecosystem Terms - Singtel Dash, which shall apply.

10. All information is accurate at the time of publication.

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Deposit Insurance Scheme

Singapore dollar deposits of non-bank depositors are insured by the Singapore Deposit Insurance Corporation, for up to S$75,000 in aggregate per depositor per Scheme member by law. Foreign currency deposits, dual currency investments, structured deposits and other investment products are not insured.

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19 July 2023

‍GXS Bank Pte. Ltd. (UEN: 202005626H)

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© 2024 GXS Bank Pte. Ltd. (202005626H). All rights reserved. 3 Media Close, #09-03, Singapore 138498